Refund and Returns Policy

Effective Date: {06-02-2024}

At DEVDOOT PRODUCT, your satisfaction with our products is of utmost importance to us. We strive to offer high-quality ayurvedic-related items. If, for any reason, you are not entirely satisfied with your purchase, please review our refund and returns policy.

1. Returns Eligibility:

1.1. Glass Products: We regret to inform you that we cannot accept returns on glass product. Rest assured, we take every precaution to ensure that your glass product arrive in excellent condition.

1.2. Non-Glass Products: Yes, we accept returns for non-glass products.

1.3. Gift or Promotional Items: Please note that gift or promotional items received as part of an offer are not eligible for returns, transfers, or refunds. However, if a promotional scheme that offers products is arranged for return or is under the refund process, any associated gift items will also be taken back, or the value of the gift will be deducted from the refund amount.

2. Returns Process for Non-Glass Products:

2.1. Contact Us: If you wish to return a non-glass product, please contact us at info@devdoot.in within {Specify the timeframe, e.g., 7 days} of receiving your order. We will guide you through the return process.

2.2. Return Condition: To be eligible for a return, the non-glass product must be unused and in the same condition as when you received it. It must also be in the original packaging.

2.3. Return Shipping: You are responsible for the return shipping costs, which are non-refundable. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

3. Refund Process:

3.1. Verification: Once we receive your returned non-glass product and verify its condition, we will process your refund.

3.2. Refund Method: Refunds will be issued in the original payment method used for the purchase. Please allow {Specify the timeframe, e.g., 5-10 business days} for the refund to reflect in your account.

4. Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please contact us immediately at info@devdoot.in. We will work swiftly to resolve the issue and arrange for a replacement or refund, as applicable.

5. Contact Us:

If you have any questions or require further assistance with our refund and returns policy, please reach out to us via email at info@devdoot.in or WhatsApp us at (+91 8588834003). We are dedicated to ensuring that your shopping experience with us is nothing short of exceptional.